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How to say no Jun 10, 2022

I want to talk to you about how to say no. 

It's something that we come up against quite a lot because, as bookkeepers, we don't want to seem like we're not being nice.  

You could say this is a fem...

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Sometimes the customer is wrong Jun 03, 2022

"The customer is always right" was a catchphrase used by some department store retailers in the early 1900s and came to be quite widely used in the business and sales world.

But run a bookkeeping bus...

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The Proverbial Builder's House That Never Gets Done May 30, 2022

This may seem a little ridiculous at first glance. I'm going to talk to bookkeepers about bookkeeping. You guys already know this stuff, right?!

But I'm going to talk bookkeeping to bookkeepers anywa...

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I deleted Facebook May 26, 2022

Last week I decided to delete the Facebook app from my phone as I was finding myself feeling anxious as I was scrolling through my feed.

The world is an odd place right now and I realised that it was...

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Zombieland May 25, 2022

I've been talking to a lot of bookkeepers lately who've been staying up late to catch up on work.

I know that it's a busy time of year. I get it. And whilst I don't encourage it, I also understand yo...

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Values and Boundaries May 25, 2022

I once had a bookkeeping client, let's call him Toby. 

One day I was working at Toby's place when I had a call from one of my son's friends saying that my son Daniel was hurt and an ambulance was on ...

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Bookkeeping Business Scorecard

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