Next time you hear the term time management, conjure up an image of cowboys in Wranglers with lassoes trying to capture and tame a flock of unruly ducks.

It's comical, right? 

Try as we may, we cann...

I'm writing this at Auckland Airport as I wait for a flight to Christchurch to attend the ICNZB Bookkeepers Conference.

I can hardly believe that it's been a year already since the last one.

A whole...

I'm heading down to Christchurch for the ICNZB Conference next week.

I love attending these industry conferences. There’s a general sense of camaraderie and excitement and optimism, and it’s a chance...

I want to talk to you about how to say no. 

It's something that we come up against quite a lot because, as bookkeepers, we don't want to seem like we're not being nice.  

You could say this is a fem...

"The customer is always right" was a catchphrase used by some department store retailers in the early 1900s and came to be quite widely used in the business and sales world.

But run a bookkeeping bus...

This may seem a little ridiculous at first glance. I'm going to talk to bookkeepers about bookkeeping. You guys already know this stuff, right?!

But I'm going to talk bookkeeping to bookkeepers anywa...